Dating in the Digital Daze

June 9, 2017

Life and Death Lessons

May 17, 2016

Thank you, Sheryl Sandberg, for having the courage and grace to speak from the heart to the graduates at UC Berkeley. Your words of wisdom were profound and wise.  And, thanks to all of you who feared I might miss or might listen to (or read) her comments and forwarded the link to her graduation speech.

It’s another reminder of how similar and yet how different we all are. She and I share grief, heartbreak, and loneliness, and, as she calls it the “brutality of loss” for husbands who died suddenly of unexpected heart attacks. We share gratitude. Sheryl found deeper gratitude and appreciation after her husband Dave’s death. She also discovered the depths of her resilience. I felt gratitude to be unconditionally loved, moment to moment, day to day and year after year. I learned from my husband’s life about kindness and grace.

Sheryl and I are both familiar with Seligman’s 3 P’s and how important resilience is in processing negative events. The first P.  Personalization. She found her husband. I would still be inconsolable if that happened to me. I would have lived with the feeling that I could have done something then and there to save him -medical knowledge be dammed.  As odd as it sounds, I am so grateful that my husband died (4 very long months ago) as we lived. He felt a burning in his chest as he was exercising (at home) and his last words were, “I think I’ll sit and watch the swans”. For a man who loved nature, living in his dream house, watching the birds, wow. There was only the slightest gasp (he was a quiet and gentle person, never wanting to call attention to himself). I rushed over, pushed him off the chair, did the TV version of CPR and knew instantly that I got his last breath and he got mine. I knew he was gone. Forever. EMS came rapidly and could not resuscitate him. We were one of those goofy Siamese twin couples who liked to always do everything together. I am so grateful for our ending. There always has to be one. And we were together.

This is making me too sad to go through the other P’s, but suffice it to say, the real point is that everyone grieves differently. I am grateful for family and friends who have always been and continue to be there for me. Sheryl Sandberg’s courage lead me to this public tribute, to my husband, Roger. A sterling example of a life well-lived. I miss you. I love you, too.


Don’t Ask What you can do to Help

November 25, 2015

It’s my nature to extract something that I can learn and perhaps pass along to others when stuff happens. When Sheryl Sandberg’s husband died, she eloquently wrote a list of things that people said to her that were not helpful. Let me continue in that spirit.

It’s not a list. It’s only one thing. When someone is going through a painful period DO NOT ASK THEM WHAT YOU CAN DO TO HELP.  Sure, send cards that say you are thinking of them, knock yourself out with prayers, think kind thoughts. No problem. Asking what you can do to help may make you feel better, but it doesn’t help them at all. They are not going to ask you for help, may not even know what they need and don’t need the extra burden of inconveniencing someone else.

You know your audience otherwise you wouldn’t be in the loop of information and updates at this difficult time. Think. What might they need? Do it or don’t do it. Most of us are pretty independent and not used to asking for help.

I dipped my toe into the I could use some help waters, saying to someone that asked how they could help that I could use some help with driving on a certain day. Their response. “If I’m around that day I will be happy to help”Never Ask What You Can Do to Help.  That response would have ended any future requests, except that I really needed some help as I couldn’t be two places at the same time, no matter how much I would have liked to. I actually scripted what I was going to say to my friend as it was really hard. I know how busy everyone’s life is! Of course, my loving friend said, “No problem” and showed up graciously and went above and beyond.

Friends knew the wait at the hospital would be difficult and they lovingly sat with me, even though I said, “No” when they asked.  “Not necessary”. I was wrong. It was a great distraction and I am so grateful they overrode my protests.  Other friends, who know my freak out around food and cooking, lovingly prepared meals for us according to the new specs. They did. They didn’t ask how they could help. Thank you so much for your thoughtfulness and kindness!  And the notes, texts and emails sharing your thoughts and concern mean a lot. Just don’t ask what you can do to help!

So what I’ve learned, painfully, is that I too, have been part of the “Please let me know how I can help brigade”. I should have just shown up, done something or just shut up. There. Now I feel better.

Mindfulness? Nah! Just Pay Attention

October 27, 2015

This week my son-in-law was at a stop light and rear-ended by someone texting going 30 miles an hour. Her car was totaled, she has some physical injuries and he is sore and the car has a dented back end.  My brother swerved to avoid getting hit by a woman texting who ran a red light.

I wrote the article below, “Woulda Coulda Shoulda”, in what seems like kinder, gentler times. It was published in the local paper. All we had then was a cell phone to distract us. The lesson is still the same.  Many of us are on the Mindfulness/Meditation bandwagon to learn to focus.  Claims of this helping productivity and creativity abound. Let’s stop being so mindful, and just pay attention. Especially when driving.

Woulda Coulda Shoulda

Two weeks ago on Saturday afternoon I was driving up the Post Road from Main Street. It was a beautiful day and I was surprisingly, not rushing, not on the cell phone, not checking my make-up in the mirror and not changing the radio station.

Right at about Compo Road, on the sidewalk, I saw a guy and a girl each about 15 riding their bicycles. The boy looked at the car then at me as if he recognized me, perhaps thinking that I was one of his mom’s friends.  We made eye contact with a look that might have said, “Don’t tell my mom I don’t have a helmet”.

In that second of eye contact, he lost control of his bicycle, went skidding off of the curb and he and his bicycle landed one inch from skidding under my front wheels.  No, there was no slamming on of brakes or running out of the car, or a crowd of people gathering.  The girl started laughing at her friend who had fallen off of his bicycle, and he picked up his bike and signaled that he was okay, got back on his bicycle and road off.

It took me several hours to talk about this and several weeks to write it down. “WHAT IF was all I could think about.  I wasn’t doing anything wrong, nor was the boy (in fact I’m not even sure if he had a helmet on or not, it was just the look he gave me).  In a different second his life, his family’s life, my life and my family’s life, could have been changed forever.

PLEASE take this as a lesson for all of us.  All of us have seen the bad driving of “others” on cell phones.  People talking, who stop or slow down when the light is green, or pull out without looking. How many of us can say, “That’s never me?” It is that ONE SECOND of not paying attention that can change everything, and that one second when you are paying attention that can change everything as well. This is not only about angels and miracles, it is about paying attention when we drive so it’s not your kid or my kid, or spouse, or friend, or………..

What’s a Map?

September 14, 2015

Talking to a millennial friend, I used the expression, “He/she sounds like a broken record”.  He asked me to explain what that meant. I said it describes someone who keeps repeating the same thing over and over again.  “Oh, you mean they sound like a corrupted MP3 file?” Yeah, sure, that’s just what I meant to say.

It struck me recently that many millennials may have never have used (or even seen) a paper map. It raises the question of whether they think there is a reason to look beyond where they are and where they are going. When we rely on a GPS to take us from here to there we don’t have much need to see the big picture. We decide if we want the fast route, the toll route, or the scenic route as we go from point A to point B to point C.  We don’t see all the possibilities there are and to quote Dr. Seuss, “All the places we can go”. We don’t see relationships or how point A relates to point C.

I wonder if we are we losing the context and perspective of a larger world as we become more and more self-referential.  Our perspective becomes limited to the route of a destination rather than considering all that is available on the journey.  Our coordinates are limited to here is where I am and here is where I want to go.  I’m not sure if there is a larger meaning or any societal implications, or if I am I just tired because my GPS didn’t get a signal and I couldn’t get from here to there faster.

Are You Cast-raphobic?

February 20, 2015

It was a perfect day to be skiing in Utah. Just like the commercials say.  Temperature was in the 40’s, snow conditions perfect, my ski’s didn’t cross, there wasn’t any ice, no one cut me off, I was carving turns nicely and then, boom, I’m down.  But not out.

Despite the golf ball size swelling of my thumb joint, I chose to keep skiing, without poles, of course, for the rest of the week.  Back to NYC and the freezing weather.  My dad used to say that everything gets better in about 2 weeks.  So I waited 3 before I went to the doctor.

A client cancelled, there was a snow storm, and surely I thought, there must be a hand surgeon with a cancellation who can fit me in. He’s just going to look at my hand and say, “Give it time” and give me a band-aid. We trucked across Central Park with the wind blowing and the snow pelting to the orthopedic surgeon.  And actually he did say, “Give it time?”, however, he added, “Are you nuts?” The x-rays showed torn ligaments.  Apparently there is a 3 week window where they can still surgically reattach the ligaments.  After that, they have to remove a tendon (Who knew we happen to have a spare tendon in our wrist).  Cockeyed optimism did not serve me so well this time.

Anesthesia, surgery and a cast.  This is when I realized that I am CAST-rauphobic.  Perhaps it was a combination of the pain meds and the anesthesia wearing off, but in the middle of the first night  I freaked out and ran around looking for a hammer yelling, “Get this blank blank blank blank thing off of my hand, now”.

Other Lessons learned:

  1. Skier’s thumb is pretty common. The pole gets planted quickly in the snow and the impact causes the strap to pull your thumb back.  Next time, I won’t put my hands through straps and this can’t happen.
  2. Seek medical attention sooner rather than later. (Sunk cost fallacy prevailed).
  3. Removing a cast is traumatic. The noise of the saw will get you no matter how many times they reassure you they won’t slash your wrists and you won’t bleed to death. And, if you wait too long for surgery, as a bonus, you get a 2 inch pin put into your thumb that you may not know about until it yanked out with pliers after 3 weeks.
  4. It is no fun to be dependent on others for months. After three weeks when the cast comes off, you get a hand splint and still can’t use your hand. (Appreciate and thank your partner who takes on many new chores willingly. It’s no picnic for them either).
  5. The thumb is the most important finger. Without it, small motor anything is almost impossible. Writing, eating, buttons, zippers, etc.
  6. Have lots of compassion for people who have accidents or illnesses who need help who aren’t lucky enough to have someone to ask for help.
  7. Patience. Not a huge strength of mine.  Still need practice. Please no more casts to learn this lesson.
  8. Everything takes longer than you think. To eat, to dress and to heal.
  9. When people see a cast they want to know what happened to you, and also to tell you about what happened to them when they had a cast.
  10. Be grateful that you can type even if you can’t hold a pen.

Note to self: There are people with real tragedies, buck up.

Lose Your Mind and Find Your Answer

November 6, 2013

Think about those big leaps you’ve taken in your life.  Those times when you trusted your gut…you went for it….even when logic may have guided you towards restraint.  The inspiration for the action probably came suddenly, out of the blue, more as an instinct and less from a process of working hard and trying to find the answer. Our subconscious is our data base that stores everything.  It does a beautiful job of processing, and quickly delivers a clear, simple, often brilliant idea.  This amazing deep well holds all of our experiences, feelings, learning and teachings.  And the best news is, it’s always available to us, always ready to bubble up and help, just for the asking.  And, this amazing free gift was factory installed in each of us when we were born.

How often do we tap into the supercomputer of our mind to let it guide us in the moment?  Not often enough.  Why?   Because we’re addicted to looking outside of ourselves, searching for the answer on Google instead of tapping into our innate wisdom.  Or we think someone else’s database is better than our own so we consult our panel of experts instead of our waiting for own pool of answers to bubble up.

Here’s the irony. We don’t need logical proof to justify or believe those things we hold deeply.  We just know. We’ve seen time and time again that we have an innate resilience and ability to solve problems-when we don’t over-think a situation.  However, to get to your heart, your soul, your gut, you’ve got to by-pass the brain, and this doesn’t always seem logical and feels scary and unfamiliar.  In business, we bring in consultants to get us thinking about disruptive innovation and how to unleash our creativity.  The great consultants and coaches I know, use their innate wisdom and the storehouse of all of their data and experience to ask great questions that lead to new thoughts and solutions.

Okay, for the disbelievers, I will take the conventional route and start top down, head first, with some research to calm your active mind.

A recent article in the Atlantic talked about a course at Harvard on Ancient Chinese Philosophy (third most popular course) that “promises to change your life”.  Professor Michael Puett teaches that the heart and the mind are inextricably linked, and that one does not exist without the other. Whenever we make decisions, from the prosaic to the profound (what to make for dinner; which courses to take next semester; what career path to follow; whom to marry), we will make better ones when we intuit how to integrate heart and mind and let our rational and emotional sides blend into one. Americans tend to believe that humans are rational creatures who make decisions logically, using our brains. But in Chinese, the word for “mind” and “heart” are the same,” says Christine Gross, the author of the article.

 Wynton Marsalis recently did a piece for CBS, Symphony and Scrimmage, with Tom Brady (QB of the Patriots) and Alan Gilbert (Conductor NY Philharmonic).   The analogies of leadership were spectacular. So was the importance to each of them that the role of emotion plays, yes, even in football.  This should be viewed for endless reasons and is required in my course on Management Communications. (

 Christopher Chabris, in The Hidden Gorilla says, “Appeals to emotions are more effective than appeals to logic.  Not because people are stupid, but because the mind is designed to use logic for supporting our beliefs rather than for changing them”. 

Even Aristotle knew that no appeal to logic is ever as successful as an appeal to emotion. Facts alone are not sufficient to persuade. Logis, Ethos, and Pathos were his holy triumvirate.  Simply said in business language, data dumps aren’t motivational and don’t drive behavior.

 An alternative model is to start with an emotional connection and then back it up with data.  Emotional connections are infectious and engaging.  Think about the people in your life that have profoundly affected you, or some speakers and presenters that touched you.  My guess is what made them memorable and effective is they integrated stories along with the facts to lead you gently to their conclusion. They engaged you at an emotional level.

 The conventional model, whether it’s presenting at a staff meeting, giving recommendations to a client or presenting at an industry conference is typically to load the deck or the slides with lots of data.  The goal is to get the information from one head into the other, bypassing the heart and gut completely.  I do see a sea change out there.  CEO’s, leaders and managers are getting more comfortable sharing personal stories and even showing some vulnerability. Slides have more pictures and visual images.  We are moving from conference calls to webinars so ‘all of us’ has to show up and we see you and hear you. Thought leaders are streaming videos, and of course the magic of puts us in touch with fabulous presenters who engage and educate simultaneously.

 Listen to your gut. Put it top of mind. Cherish it. Hold on to those moments of pure instinct, pure intuition, pure joy and engage, excite and emote your way to better decisions!

Gratitude, Dumb Luck, Grace and some PSA’s

July 15, 2013

Sounds like I’m promising a lot for one little blog post. This weekend we missed a sure disaster not by a mile, but only by half a mile. I’ve been ever so grateful and thinking of the best way to pay it back. There was this today, in my Inbox, about Grace: “Grace exists inside of all of us and around us… It is that unseen hand that comes from the divine, raising us up when we most need it. Grace is what happens to someone when they miraculously escape injury…”

There but for the grace….So, where’s the Dumb Luck and the PSA part of the story?

This weekend my husband and I rented a car to drive from NYC to Maryland so I could teach a course at UMD. We’ve made this trip a zillion times, but not recently and not in a small, rental car (Kia Soul-cute car and it wasn’t the car’s fault). But I regress. I don’t love long bridges and I’m sort of scared of tunnels. Just one half a mile outside the Baltimore tunnel (long, dark, long, scary, long) is when our car ran out of gas, and we were able to pull over to the side of the road. Can you imagine (I can’t stop imagining) your car coming to a dead stop in a tunnel with no place to pull over and cars flying past you? (Thank you Judy, for coming to our rescue with a can of gas as we were still far enough from civilization, however you define it.)

Yes, our fault. We (I’m being kind, ‘cause I don’t drive) were reading the temperature gauge instead of the gas gauge. Since we didn’t die, I was kind to the designated driver with a minimum (for me) of berating, etc.

PSA #1. Always listen to your gut. When they gave us the car with half a tank of gas, 200 miles later, still on half a tank? We kept on noting, “How amazing, this car gets amazing mileage”. NAH. We kinda knew better and didn’t do better. If it seems too good to be true….

PSA #2. If it’s a new car or a rental car, or not your car, take the time to know your vehicle and understand what you are looking at.

PSA#3. Be mindful of cars that are slowing down/out of gas in tunnels. If it’s you, remember in all of the confusion to put on your blinking emergency/hazard lights.

Thank you. Thank you. Thank you.

Is Your Eulogy Insurance Paid in Full?

November 26, 2012

At a typical funeral service people usually become larger and better than they were in their actual life. Of course they do. Eulogies mostly talk about the good parts and we gloss over or add humor to the not so nice aspects.

I was honored to be at the funeral on Sunday of someone who died suddenly in front of his beloved family at Thanksgiving dinner after showing the kids some of his dance moves. Yes, he was a cherished husband, devoted father, great uncle, amazing friend, great entrepreneur– all the standard stuff, but I have never heard a person’s life so fully fill the room and touch each person so deeply.

The details take your breath away. They astound and astonish. The depth of what we learned he accomplished, who he was and how much he cared about others, grew with each story. There was standing room only to pay tribute to this man whose life was so much larger than any one person in the room knew about or could fathom. The stories of his kindness, contribution, modesty, loyalty, much of which came as a surprise to many, poured out of each speaker as they told how he made everyone feel special and how special he was.

We learned he helped countless others in many ways, inspiring and praising accomplishments small and large. How his wife and daughters held it together to share their stories and thoughts after this sudden and untimely passing, is an amazing tribute to their grace and his memory and inspiration.

I wonder how many of us were thinking, “What will they say at my funeral?” This gentleman continues to inspire all of us to be just a little kinder, to do just a little more and to care… just care. His life was so much larger than the sum of its parts. I know we can all do more, and do better. We just can’t feel better quite yet.

And what will they say about us?

The best insurance for a great eulogy is to lead a great life.

Form, Function and My Fit about This

July 18, 2012

Seth Godin has a lot to say and a very large audience. Here is what I wrote to him today.

Hi Seth:
I read your blog on a regular basis and always find it helpful.

Today, I would like to ask you to be helpful to many, once again, in your very special way.. You have the audience and the platform.

Your first line: “the way you behave when you design the form and the way you ask me to fill it out will change the way I think about everything else you’d like me to do.—-“

Here is something that’s been bugging me since the first time my cousin (who is adopted) explained to me that there is NEVER an option when you are filling out a form in the doctor’s office to say, “adopted” and therefore, EACH AND EVERY TIME she leaves out mother and father’s medical history someone (nurse, secretary) comments, either asking her to fill it in or saying, “oh, I’m sorry”. Forms infer legitimacy in the eyes of society. No place to check it off…no legitimacy. Thousands of kids are now partially from a sperm bank. My thoughts can go on and on and somehow, NO ONE has ever figured this out. Forms all look like they are from the 1950’s. And, as an aside it’s not safe to put your SS # on these forms as they sit around in unsecured locations. Can YOU help?

Thank you.
~ronni burns

So…now that forms are electronic, etc. can anyone figure out how to make this change? So many suffer so many needless indignities! IS anyone out there an adoption advocate or do you know someone who is? This is worth fixing.